comTECH provides you with an entire IT department for your business at an affordable price.
WHAT ARE MANAGED IT SERVICES?
Managing the technology that powers your business means building a team of skilled technicians who have the tools needed to maintain and advance the organization’s technology. The financial burden of an in-house IT department or a break-fix provider can overwhelm many organizations.
That’s why more and more companies are turning to IT Managed Services Providers (IT MSPs) to assess risk, reduce outage time, monitor systems, prevent problems, fix others, and generally save time and money.
Managed Service Providers offer a proactive approach managing technology by creating a team of IT professionals that supports all your technology needs. Today, businesses choose an IT provider that can monitor their technology 24/7/365, to anticipate and prevent problems, and to resolve any issues that arise.
WHAT CAN MANAGED IT SERVICES
DO FOR MY BUSINESS?
Add up the cost of on-site technical staff and management, and you’ll soon find that even a small in-house IT department can be expensive. If you’re on a “break-fix” contract, the cost of an individual intervention can be very high. With Managed IT services, you set up a monthly plan that fits your budget and never changes throughout the life of the contract.
A cyber attack, computer virus, data breach, or ransomware can result in significant downtime. An MSP doesn’t just fix these problems while your staff sits by and the clock ticks away your money. Instead, your dedicated team can prevent many of these issues from ever happening in the first place, and since they know your business well, they can make repairs quicker than a “break-fix” team.
ENTIRE IT TEAM
When you bring on an IT MSP, you get more than a single “computer geek.” You get a whole team of information technology professionals, each one bringing specialized technical knowledge and experience with them. Plus, you don’t have to train them, house them, or worry about another company poaching them from you.
Break-Fix IT used to be the way of the business world. Your computer wouldn’t turn on, you’d call your IT company. You couldn’t get your work emails, you’d call your IT company. You’d get a virus, you’d call your IT company. You used to treat your business’ technology like any other product—you'd simply fix whatever problem popped up... then move on and forget about it until the next problem occurred.But as technology evolved, so did IT support. The focus started to shift from fixing problems to preventing them. Now break-fix IT is a thing of the past, and rightfully so — it’s expensive, it’s frustrating, and it’s not a sustainable solution to your business’s tech problems.
AS YOUR IT DEPARTMENT, WE TAKE
CARE OF THE FOLLOWING TASKS
NETWORK ADMINISTRATION - comTECH can design, build, and maintain a reliable network. This process includes assessing the current network, crafting an IT map, acquiring hardware and software, and configuring infrastructure. It also means maintaining that infrastructure with backups, patches, and updates. Finally, network administration can secure the network against disaster, make a business continuity/disaster recovery (BC/DR) plan, and develop emergency management policies.
APPLICATION/USER SUPPORT - Keeping technology functioning smoothly is key to business performance. By using comTECH as your IT service provider, your business no longer relies on a small, homegrown team. Instead, you have an array of world-class experts at your fingertips.
IT CONSULTING - Why pay for a full-time employee when you only need part-time support and intermittent IT consultations? comTECH offers your business a full time IT team to help manage your IT costs and plan for future growth.